Privacy Policy

1. Information We Collect

When you submit a quote request on Nivarelo (nivarelo.com), we collect information that you voluntarily provide to us, including:

• Your first name
• Your mobile phone number
• Your email address
• Property details (such as ZIP code, bedroom and bathroom count, square footage, turnover frequency, and laundry setup)
• Optional notes and instructions regarding your rental
• Technical connection data and digital attribution (such as UTM parameters, Google Click Identifiers, device type, and referring URL)

2. How We Use Your Information

We collect and use your information strictly for legitimate property-operations and service purposes, specifically:

• To calculate and deliver an accurate turnover cleaning quote for your property
• To communicate with you via email, SMS, or phone regarding your service inquiry
• To schedule and coordinate turnover cleanings if you choose to proceed
• To measure marketing campaign performance and improve our website experience

We do NOT sell, rent, or trade your personal information to third-party data brokers or unaffiliated marketers.

3. Third-Party Service Providers

We may share necessary data with trusted service providers who help us operate our website and deliver customer communications (such as hosting infrastructure, analytics measurement tools, and email/SMS delivery systems). These providers are authorized to use your information only as needed to provide these operational services.

4. Data Security & Retention

We implement appropriate technical measures to protect the personal information transmitted through our website. We retain lead submissions only for as long as necessary to fulfill quote inquiries and maintain business records.

5. Contact Us

If you have any questions about this Privacy Policy or wish to update or remove your contact details from our records, please contact us at: hello@nivarelo.com.